Job Description

INDUSTRIAL SERVICE COORDINATOR – SC REGION

You should work for EST!
If you would enjoy working with a small but mighty global family business in Columbia, South Carolina and you bring a solid knowledge of electro-mechanical systems, industrial equipment, pumps, motors, VFD’s, plumbing, generators, hydraulics, pneumatics, PLC systems to the table, you should apply… now.

RESPONSIBILITIES AND DETAILS:

• Assist with coordination and delivery of preventative maintenance, service repairs and installations for Federal and local government customers.
• Provide support to service technicians - order parts, verify paperwork, ensure they are prepared for each job, and assist techs with electro-mechanical troubleshooting.
• Maintain clear communication with customers and the EST team regarding job status, costs, and scheduling.
• Monitor, resolve, and escalate customer inquiries/requests.
• Assist the regional supervisor in ensuring 100% completion of contractual obligations, warranty, compliance items and track service performance metrics.
• Generate quotes for service, repairs, and installations as needed.
• Ability to obtain and maintain access credentials for military bases and other secured facilities.
• Service coordination or management experience, in industrial or Government/DoD industries background is a plus.
• Relocation assistance is available.
• Pay depends on experience and skill level.
• And yes, great benefits.

JOB REQUIREMENTS:

• Hands-on troubleshooting background in mechanical, electrical, plumbing and electrical controls.
• Strong customer service mindset with excellent communication and organizational skills.
• Strong computer skills, including Microsoft Office required.
• Associate or bachelor’s degree preferred—or equivalent combination of education and experience.
• Must be fluent in English, both verbal and written.
• Must have a valid driver’s license and excellent driving record.
• Ability to lift 50 pounds and occasionally up to 100 pounds, work outdoors in various conditions, maneuver around moving machinery, and climb ladders with a 300 lb. weight limit.

OUR COMPANY:

We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or any other legally protected status.

Visit our website at to learn more about EST Companies, LLC

 

Job Tags

Full time, Work at office, Local area, Relocation package,

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